Frequently asked questions

A school CRM keeps information on every prospective student, current student and graduate in one place, and shows the status of inquiries and follow-ups to the whole team. We provide it in a form designed specifically for recruitment and operations at educational institutions.

Japanese language schools, cram schools, vocational colleges and other educational institutions, of any size and operating style. Compass, our student application and management system, handles multiple schools and programs, and applications from both international and domestic students, in one system. It is built around information specific to international students, such as residence status and Japanese-language level.

It depends on your requirements and on which parts of your operations are in scope. For Compass, pricing is based on the number of schools, enrollment size and the modules you choose. We start by learning how you work today, then propose a realistic plan and a quote. Please contact us.

Yes. We put priority on a non-disruptive design that keeps your existing operations running. Rollout can be phased, and you can start with just part of your work.

They can assist with and automate routine work such as first-line responses to inquiries, checks of submitted documents and reminder messages. We also build knowledge retrieval over your internal documents with RAG (retrieval-augmented generation) and tune LLMs to your use case.

Yes. We build and run on-premise AI inside your own environment, so confidential data does not leave it. We design the setup for organizations that put security and information management first.

We take operational safeguards such as rate limiting and encrypted backups; Compass, for example, uses rate limiting against repeated submissions and bots, and encrypted daily off-site backups. If you need to keep confidential data from leaving your environment, we can also discuss an on-premise AI setup.

The applicant-facing application flow in Compass supports Japanese and English.

Yes, regardless of size. We can start small with only what you need and expand as your operations require.

Yes. XY, K.K. supports you end to end, from understanding your operations through development and deployment to making the system part of daily work. This is our Forward Deployed Engineering (FDE) approach.

Our office is in Takadanobaba, Shinjuku-ku, Tokyo, Japan, and we work with clients mainly online. If your institution is outside Japan, please contact us to discuss how we can work together.

Tell us about your current challenges through our contact form, by phone (+81-80-4876-7999) or by email (setsuiken@xy-cloud.org). After learning more about your situation, we will propose the best way to proceed.